Maria is an experienced Digital Operations & Account Services Coordinator with a degree in Information Technology and over 8 years of expertise in social media marketing, content creation, and customer service. She specializes in developing and executing digital strategies that enhance brand visibility, engagement, and customer satisfaction. With a deep understanding of content creation, she crafts compelling visuals and copy tailored to diverse audiences, ensuring consistent messaging across platforms. Her proficiency in social media management allows her to optimize brand presence, analyze performance metrics, and drive meaningful interactions that lead to business growth.

In addition to her marketing expertise, Maria has a strong background in customer service and account management, ensuring smooth communication and client satisfaction. She excels in resolving inquiries, managing client relationships, and implementing digital solutions that improve customer experiences. Her ability to combine technical knowledge with creativity and data-driven insights enables her to develop innovative strategies that enhance both brand reputation and operational efficiency. Passionate about staying ahead of industry trends, Maria continuously refines her skills, leveraging the latest tools and technologies to deliver impactful digital solutions.

Education:

Bachelor of Science in Information Technology - University of San Agustin 2022